07 August 2017

Mandatory Reporting and Health Complaints

The COAG Health Ministers meeting of 4 August resulted in a communique with the following items
Strengthened penalties and prohibition orders under the Health Practitioner Regulation National Law
Health Ministers agreed to proceed with amendments to the Health Practitioner Regulation National Law (the National Law) to strengthen penalties for offences committed by people who hold themselves out to be a registered health practitioner, including those who use reserved professional titles or carry out restricted practices when not registered. Ministers also agreed to proceed with an amendment to introduce a custodial sentence with a maximum term of up to three years for these offences. These important reforms will be fast tracked to strengthen public protection under the National Law. Preparation will now commence on a draft amendment bill to be brought forward to Ministers for approval, with a view to this being introduced to the Queensland Parliament in 2018. The Western Australian Parliament is also expected to consider legislative changes to the Western Australian National Law.
Amendment to mandatory reporting provisions for treating health practitioner
Health Ministers agree that protecting the public from harm is of paramount importance as is supporting practitioners to seek health and in particular mental health treatment as soon as possible.
Health Ministers agreed that doctors should be able to seek treatment for health issues with confidentiality whilst also preserving the requirement for patient safety.
A nationally consistent approach to mandatory reporting provisions will provide confidence to health practitioners that they can feel able to seek treatment for their own health conditions anywhere in Australia.
Agree for AHMAC to recommend a nationally consistent approach to mandatory reporting, following discussion paper and consultation with consumer and practitioner groups, with a proposal to be considered by COAG Health Council at their November 2017 meeting, to allow the amendment to be progressed as part of Tranche 1A package of amendments and related guidelines.
National human biomonitoring program
Health Ministers noted that human biomonitoring data can play a key role in identifying chemicals which potentially cause adverse health effects and action that may need to be taken to protect public health. Health Ministers agreed that a National Human Biomonitoring Program could be beneficial in assisting with the understanding of chemical exposures in the Australian population.
Accordingly, Ministers agreed that the Australian Health Ministers’ Advisory Council will explore this matter in more detail by undertaking a feasibility assessment of a National Human Biomonitoring Program.

The Senate Standing Committees on Community Affairs report earlier this year on Complaints mechanism administered under the Health Practitioner Regulation National Law had the following terms of reference: 

  •  the implementation of the current complaints system under the National Law, including the role of the Australian Health Practitioner Regulation Agency (AHPRA) and the National Boards; 
  • whether the existing regulatory framework, established by the National Law, contains adequate provision for addressing medical complaints; 
  • the roles of AHPRA, the National Boards and professional organisations, such as the various Colleges, in addressing concerns within the medical profession with the complaints process; 
  • the adequacy of the relationships between those bodies responsible for handling complaints; 
  • whether amendments to the National Law, in relation to the complaints handling process, are required; and 
  • other improvements that could assist in a fairer, quicker and more effective medical complaints process. 

The Committee's recommendations are - 

R 1   that AHPRA review and amend the way it engages with notifiers throughout the process to ensure that all notifiers are aware of their rights and responsibilities and are informed about the progress and status of the notification. 

R 2  that AHPRA and the national boards develop and publish a framework for identifying and dealing with vexatious complaints. 

R 3  that the COAG Health Council consider whether recourse and compensation processes should be made available to health practitioners subjected to vexatious claims. 

R 4  that AHPRA and the national boards institute mechanisms to ensure appropriate clinical peer advice is obtained at the earliest possible opportunity in the management of a notification. 

R 5 that AHPRA immediately strengthen its conflicts of interest policy for members of boards and that the Chair of the board should make active inquiries of the other decision makers about actual or potential conflicts of interest prior to consideration of a notification. 

R 6 that AHPRA develop a transparent independent method of determining when external advice is obtained and who provides that advice. 

R 7  that AHPRA consider providing greater remuneration to practitioners called upon to provide clinical peer advice. 

R 8 that AHPRA formally induct and educate board members on the way the regulatory powers of the board can be used to achieve results that both manages risk to the public and educates practitioners. 

R 9 that AHPRA conduct additional training with staff to ensure an appropriately broad understanding of the policies it administers and provide staff with ongoing professional development related to the undertaking of investigations. 

R 10  that the COAG Health Council consider amending the National Law to reflect the Psychology Board of Australia's policy on single expert witness psychologists acting in family law proceedings. 

R 11 that the COAG Health Council consider making a caution an appellable decision. 

R 12 that the COAG Health Council consider whether notifiers should be permitted to appeal board decisions to the relevant tribunal. 

R 13 that AHPRA take all necessary steps to improve the timeliness of the complaints process and calls on the Australian Government to consider avenues for ensuring AHPRA has the necessary additional resources to ensure this occurs. 

R 14  that AHPRA institute a practice of providing monthly updates to complainants and medical professionals whom are the subject of complaints.