'“It’s About Safety Not Snooping”: Parental Attitudes to Child Tracking Technologies and Geolocation Data' by Jane Mavoa, Simon Coghlan and Bjørn Nansen in (2023) 21(1) Surveillance and Society comments
Families are increasingly using new apps and devices that provide detailed information about the location and activities of children and other family members. While typically performed for benevolent reasons such as maintaining child safety, tracking technologies like Life360 and Find My iPhone raise concerns about snooping and surveillance. This paper examines parental behaviours and attitudes towards this controversial practice via an online survey that collected 112 responses from parents of children aged 5–18. A significant number of parents reported using tracking tools. Parents’ views about the practice were sometimes ambivalent and in disagreement. Perspectives variously included: defending geo-tracking as conducive to child wellbeing and family management and logistics, contesting the language of surveillance used to describe it, and opposing the use of these technologies as antithetical to child independence and choice. After exploring such themes, the paper identifies and critically discusses the socio-ethical issues of changing family norms associated with powerful child monitoring technology, child autonomy and consent, and the normalisation of geo-tracking and surveillance. The discussion employs Helen Nissenbaum’s (2009) concept of contextual integrity to evaluate family and child privacy and to illuminate the socio-ethical complexity of this evolving technological practice.
'Power, Stress, and Uncertainty: Experiences with and Attitudes toward Workplace Surveillance During a Pandemic' by Jessica Vitak and Michael Zimmer in the same issue notes
There is a rich literature on technology’s role in facilitating employee monitoring in the workplace. The COVID-19 pandemic created many challenges for employers, and many companies turned to new forms of monitoring to ensure remote workers remained productive; however, these technologies raise important privacy concerns as the boundaries between work and home are further blurred. In this paper, we present findings from a study of 645 US workers who spent at least part of 2020 working remotely due to the pandemic. We explore how their work experiences (job satisfaction, stress, and security) changed between January and November 2020, as well as their attitudes toward and concerns about being monitored. Findings support anecdotal evidence that the pandemic has had an uneven effect on workers, with women reporting more negative effects on their work experiences. In addition, while nearly 40% of workers reported their employer began using new surveillance tools during the pandemic, a significant percentage were unsure, suggesting there is confusion or a lack of transparency regarding how new policies are communicated to staff. We consider these findings in light of prior research and discuss the benefits and drawbacks of various approaches to minimize surveillance-related worker harms.
